リーディング模試 第10回

Seaside Inn
Guest Relations

Dear Mr. Rossi,

Thank you for contacting us about your recent stay at Seaside Inn. We were sorry to hear that your room (131) cleaned properly. (132) We have spoken with the housekeeping team about this.

To show our regret, we would like to offer you a complimentary night during your next stay, (133) to availability. Please call our reservations office and mention the code SORRY15 when booking. We hope to have the chance to (134) you again.

Sincerely,
Guest Relations

Survey: Remote Work Is Here to Stay

A survey of 500 companies released Tuesday shows that remote work has (135) part of normal business operations. More than 70 percent of the companies surveyed allow employees to work from home at least one day a week. (136) The report found that remote workers are as productive as office workers, and they are (137) to stay with their employers longer.

However, some managers worry that remote work (138) team spirit.

Midwest Furniture — Anniversary Sale!

For one week only, enjoy savings of up to 40 percent (139) sofas, dining sets, and bedroom furniture. (140) Every customer who spends more than $500 will receive free delivery.

(141), our design consultants will be on hand to help you choose pieces that match your home. Don't miss this chance to (142) your living space for less.

MEMO
To: All Department Managers
From: Human Resources
Subject: New employee orientation

Starting in March, new employee orientation will be (143) on the second Monday of each month instead of every Monday. (144) The change is intended to give HR staff more time to prepare materials.

Managers are asked to (145) that new employees are notified of the date at least one week before they start. Any new employee who misses the orientation will have to wait until the (146) session.

Lakeview Apartments — Water Shutoff

Water service will be shut off on Tuesday, September 3, from 9:00 A.M. to 1:00 P.M. so that crews can repair the main pipe. Please fill containers in advance. A restroom will be available in the lobby.

After service resumes, the water may look cloudy for about an hour. Run the cold tap for a few minutes until it is clear.

From: Sandra Cho
To: Mr. Ellis
Subject: Revised project schedule

Dear Mr. Ellis,

I have attached the revised project schedule. The main change is that the testing phase will now begin on July 8 instead of July 1, because the supplier will deliver the equipment a week late. All other deadlines remain unchanged, so the project will still finish on August 30.

Please let me know if you have any concerns.

Best regards,
Sandra Cho

Summit Language Café — Conversation Nights

Practice English, Spanish, or Japanese with friendly native speakers. Every Monday at 7:00 P.M. at 18 Park Street.

Free for members. Non-members pay $5, which includes coffee or tea. No sign-up required.

Isabel Ruiz [5:50 P.M.]: Did you see the email from the client?
Noah Kim [5:52 P.M.]: Not yet. What does it say?
Isabel Ruiz [5:53 P.M.]: They want to add two more reports to the contract.
Noah Kim [5:54 P.M.]: That's a lot of extra work.
Isabel Ruiz [5:55 P.M.]: I'll ask for an additional fee.
Noah Kim [5:56 P.M.]: Good idea. I'll draft an estimate tonight.

Hartley Foods Recalls Granola Bars

Hartley Foods announced a voluntary recall of its Oat Crunch granola bars with expiration dates between January 10 and February 5. The company said the bars may contain traces of peanuts that are not listed on the label. No illnesses have been reported.

Customers who bought the affected product can return it to the store where it was purchased for a full refund. Questions may be directed to the company's hotline at 555-0123. The affected bars were sold nationwide.

Study Room Reservations — Westfield Library

Study rooms seat four to six people and are free for library card holders. Each person may reserve a room for up to two hours per day. Reservations can be made up to seven days in advance.

A reservation will be released if the group does not arrive within 15 minutes. Food is not allowed in the study rooms. The large room is reserved for groups of at least three people.

Hartwell Interiors
200 Main Street

Dear Ms. Taylor,

I am writing to confirm your appointment with our design consultant. [1] Your meeting is scheduled for Thursday, April 11, at 2:00 P.M. at our downtown showroom. [2] It would help to have approximate measurements of the room. [3] Please also bring photos of the room you plan to redecorate. [4] If you need to reschedule, please call at least one day in advance.

Sincerely,
Maria Lopez
Customer Service

Seaport Marathon Draws Record Entries

More than 8,000 runners have registered for this year's Seaport Marathon, up from 5,500 last year. Organizers attribute the increase to a new, flatter course along the waterfront and to a charity program that has raised $320,000.

Roads along the course will be closed from 6:00 A.M. to 1:00 P.M. on Sunday. Residents can find detour maps on the city's Web site. Organizers still need volunteers for the water stations. The winner will receive $2,000.

First-time runners may take part in the 5K fun run, which will start at 7:00 A.M. on the same morning.

The Westbrook Foundation
45 Scholar Way

Dear Ms. Alvarez,

Congratulations! The Westbrook Foundation is pleased to award you a scholarship of $4,000 for the coming academic year. The award will be paid directly to your university in two installments, in September and January.

To accept, please sign and return the enclosed form by June 15. Recipients must maintain a grade point average of 3.0 or higher to receive the second installment. We would also like to invite you to our recognition dinner on June 28.

Sincerely,
Greta Holm
Program Director

From Food Truck to Restaurant

When Rita Gomez launched a food truck in 2018, she served just three dishes. This Wednesday, Gomez's Kitchen opens its first restaurant, a 60-seat space on Canal Street. The menu will include the food truck's most popular items and, for the first time, a weekend brunch.

Ms. Gomez said she will keep the truck running at lunchtime near the courthouse. "Our truck customers became our family," she said. "I want to keep serving them." The restaurant has hired 18 employees, several of whom worked on the truck.

The restaurant will be open Wednesday through Sunday.

Peak Rentals — Camping Gear

Tent (4-person): $25 per day
Sleeping bag: $8 per day
Camp stove: $10 per day
Weekly rate: pay for only five days when you rent for seven days.
A refundable deposit of $100 is due at pickup. Late returns are charged $15 per day. All gear must be returned clean.

To: rentals@peakrentals.example
From: Lucy Ward
Date: July 20
Subject: Rental request

Hello,

I would like to rent one 4-person tent, two sleeping bags, and a camp stove from August 5 to August 11 (seven days). I plan to pick up the gear on August 4. Could you send me a total cost?

Thank you,
Lucy Ward

Westgate Reading Circle

We meet on the first Thursday of each month at 7:00 P.M. in the library's Meeting Room. November's book: "The Silent Orchard." Copies are available at the front desk. There is no fee to join, and new members are always welcome. A different member leads the discussion each month.

To: Westgate Reading Circle
From: Paul Singh
Date: October 28
Subject: Joining the group

Hello,

I would like to join your reading circle. Unfortunately, I will be traveling on November 7, so I will miss the first meeting. Could I still pick up a copy of the book now? Also, may members suggest books for future months?

Thank you,
Paul Singh

Employee Satisfaction Survey

Please complete the 10-minute online survey by October 18. Responses are anonymous. Everyone who completes the survey will be entered in a drawing for one of three $50 gift cards.

Survey Results (Percent satisfied)

Overall satisfaction: 78
Communication: 71
Pay and benefits: 69
Work-life balance: 64
Career growth: 58

To: All Employees
From: Nina Walsh, CEO
Date: November 1
Subject: Survey results

Dear colleagues,

Thank you to the 82 percent of you who completed the survey. Based on your responses, we will launch a mentorship program in January to support career growth. We will also begin a pilot of flexible work schedules in the spring. We will discuss the full results at a town hall meeting on November 12.

Nina Walsh

AquaPure Water Filter — Care Instructions

Replace the cartridge every three months or after 300 gallons, whichever comes first. After replacing it, hold the reset button for five seconds until the indicator light turns green.
Use only genuine AquaPure AP-12 cartridges. The warranty is void if a third-party cartridge is used.

To: AquaPure Support
From: Kim Lee
Date: June 5
Subject: Red light

Hello,

I installed a new cartridge yesterday, but the indicator light is still red. The water is also coming out slowly. I bought a cartridge online that says it is compatible with the AP-12 because it was cheaper.

Kim Lee

To: Kim Lee
From: AquaPure Support
Date: June 6
Subject: Re: Red light

Dear Mr. Lee,

Please hold the reset button for five seconds until the light turns green. Slow flow may also be caused by a new cartridge that is not an exact fit. Please note that because you used a third-party cartridge, your warranty is no longer valid. We recommend using a genuine AP-12 cartridge, which is available on our Web site.

AquaPure Support

Annual Marketing Summit — November 14

9:00 A.M. Welcome
9:30 A.M. Keynote: "Data-Driven Branding" — Elena Ruiz
10:45 A.M. Break
11:00 A.M. Panel: Social Media Trends
12:15 P.M. Lunch
1:30 P.M. Workshop A: Writing for the Web, or Workshop B: Using Customer Data (choose one)
3:30 P.M. Closing remarks

About Our Keynote Speaker

Elena Ruiz is chief marketing officer of Nova Retail. She led a rebranding effort that increased the company's online sales by 40 percent in two years. She is the author of the book Brand Signals.

To: Summit Organizers
From: Omar Haddad
Date: November 15
Subject: Feedback

Dear organizers,

I enjoyed Ms. Ruiz's keynote very much. However, the panel ran about 20 minutes late, and the lunch area was crowded. I chose Workshop B, but it was too basic for me. Next year, I would suggest offering workshops at different levels.

Thank you,
Omar Haddad